Your result 

When completing this course:

• You know how to create a professional email and how to manage your mailbox
• You know how to use and manage your calendar efficiently
• You’ll make use of all the advanced options Outlook has to offer such as searches
• You can create group planning and collaborations in the Exchange Server

Audience

You want to master both the basic and advanced features of Outlook. You like to study in a flexible way and want to plan where and when you study.

Approach

With this online course you learn at your own pace, at a time and place that suits you best. You will get started with the possibilities of Outlook. You will learn quickly and easily using professional and English e-learning and associated exercises. You will discover how Outlook works and how to add files to your email, set up signatures and automatic replies and how to use the calendar. Within the study program you are flexible in which subjects you want to study.

The e-learning covers the following:

• English spoken video classes
• Exercises in the application itself
• Assessment

Prior knowledge 

To take this course you must be able to work with Windows. You can work with the computer mouse and you know how to open and close files.

Course material

This training uses a English-language online learning platform with interactive tools and assignments, where specific attention is also paid to tips for independent, online learning.

Content 

• Email
• Change view
• Reading messages (reading pane, opening)
• Creating and sending messages
• Answering and forwarding messages
• Labeling received messages
• Saving and deleting messages
• Setting up standard font settings
• Formatting options in a message
• Email attachments
• Adding a file or item
• Sending a file using Office
• Sending a file using File Explorer
• Viewing, opening and saving attachments
• Printing and deleting attachments
• Signatures and automatic replies
• Automatic signatures
• Automatic replies when absent
• Rules and alerts
• Calendar
• Using the calendar
• Setting up your calendar (time range, preferences, views)
• Adding appointments
• All-day event
• Recurring appointments
• Using reminders
• Planning meetings
• Viewing and printing calendar items
• Quick steps
• Using quick steps (for the first time)
• Creating quick steps
• Managing quick steps
• Searching and search options
• Sorting
• Simple searching
• Search folders
• Outlook Web Access
• Email
• Calendar
• Email – multiple message options
• Formatting options in a message
• Setting up an out of office
• Rules and alerts
• Managing messages: special folders, organizing Inbox
• Email – search options
• Search folders
• Simple searching
• Sorting
• Filtering
• Modifying Outlook
• Adjusting toolbars
• Setting up preferences
• Adding categories
• Additional calendar options
• Color coding appointments
• Modifying labels/colors
• Automatic color coding
• Using group planning
• Creating a group planning
• Opening a group planning
• Scheduling a group meeting
• Contacts and mail merge
• Contacts
• Creating a personal address book
• Navigating and views
• Creating distribution lists
• Multiple contact folders
• Importing and exporting
• Using vCards
• Adding vCards to contacts
• Mass email – mail merge
• Notes
• Creating a note
• Deleting a note
• Multiple colors, views and categories
• Collaborating via Exchange Server
• Delegate access
• Opening other users’ folders
• Working in other users’ folders
• Using Outlook on behalf of a colleague
• Appointing tasks to a colleague