Your result

After completing this course, you will be able to:

• Understand the fundamentals of generative AI and how it differs from other AI technologies
• Use AI tools such as ChatGPT to create text, images, and other content
• Apply basic prompt engineering techniques to achieve better results
• Work hands-on with AI tools to enhance your daily work tasks
• Recognize ethical and legal considerations when using AI
• Apply AI directly to your work processes to save time and work smarter

Audience

This course is designed for anyone who wants to learn how to work with AI tools such as ChatGPT in a practical, accessible way – no technical background required.

Suitable roles include:

• Office professionals
• Communication specialists
• HR advisors
• Project managers
• Administrative staff
• Team leaders
• Anyone curious about AI or looking for ways to work smarter and more creatively will benefit from this training

If you’re specifically interested in AI Literacy and EU AI Act compliance, see our related e-learning: AI Literacy & AI Act Compliance

Approach

This hands-on training combines clear theory, live demonstrations, and interactive exercises. Guided by an experienced trainer, you’ll experiment with AI tools such as ChatGPT (standard version) or Copilot Web – whichever best fits your work environment.

You’ll learn how to generate text and images, craft better prompts, and apply AI safely and responsibly in your daily tasks. The course also covers key ethical and legal considerations to help you use AI in a compliant way.

You’ll leave with concrete skills and practical knowledge to immediately improve your productivity and streamline your work.

Prior knowledge 

No prior technical knowledge required. Basic computer and internet skills are sufficient.

Course material 

During the course, you will have access to our online learning environment e-Connect, where you can find practical guides, examples, and additional materials. You will also receive handouts to help you apply your new knowledge directly in practice.

follow-up options

After completing this course, you can continue with one of the following programs:

• AI Essentials (English)
• Learn how to strategically implement AI in your organization using our proven 10-step plan. Perfect for professionals looking to scale AI adoption for innovation and efficiency.
• Using Copilot in Office 365 (English)
• Discover how to use Microsoft Copilot in Word, Excel, and Teams to streamline workflows and increase productivity.
• Creating AI Agents in Copilot or ChatGPT (English)
• Learn to create, test, and optimize a customized AI Assistant using Microsoft Copilot and Copilot Studio.

Certificate

When completing this course you will recieve the certificate of participation ‘Working smarter with AI: ChatGPT and Other LLMs (English)’. 

Content

• Introduction to Artificial Intelligence and Generative AI
• Overview of popular AI tools (ChatGPT, Copilot Web, etc.)
• Hands-on practice: generating text, summaries, and creative content
• Fundamentals of prompt engineering
• Ethical and legal aspects of AI use
• Applying AI in real-life work scenarios
• Tips and best practices for sustainable AI use