Overview.
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Microsoft Dynamics Live CRM:
- Features and Capabilities
- Support Services
- Signing Up.
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Installation and Deployment:
- Upgrading to CRM 4.0
- Versions and Licensing
- Server Setup Changes
- System Requirements
- MS Dynamics CRM Email Router
- MS Dynamics CRM for Office Outlook Integration.
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Configuration:
- Multiple Organizations
- Multilingual User Interface
- Multicurrency
- Add Users Wizard.
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Data Management:
- Import Data Wizard
- Data Migration Manager
- Duplicate Detection.
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Microsoft Dynamics CRM for Outlook and Business Applications:
- Changes in MS Dynamics CRM for Outlook
- User Interface Changes
- Reporting Wizard and Other Reporting Changes.
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Customization:
- Entity Relationship Enhancements
- Exporting / Importing Customizations and Configurations
- View Enhancements.
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Workflow:
- Workflow Access
- Workflow Enhancements.
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Programmability:
- Event Framework
- Web Services and Other New Features.
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